The ITV Hub

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This forum is for IDEAS ONLY. For any product issues please contact itvhubhelp@itv.com

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  1. ad block software

    When it comes to the advert break the page says "ad block software detected". Adblock plus is disabled on itv.com. Why is this still doing this??? I'm not going to uninstall it. Disabling it should be enough!

    10 votes
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      Issue  ·  68 comments  ·  Admin →
    • Allow me to sign in

      When I entered my password the screen dimmed and nothing happened

      50 votes
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      • Problem w playing video

        Unable to play video

        4 votes
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          Hi

          Thanks for your message. Please could you give us some details about the issues you are experiencing? Are you seeing any error messages?

          Thanks

        • problems with the hub

          Not sure if its just me but why is the hub so slow compared to the old player? I have ****** media with a very high speed so its not my connection.And why do clips repeat/rewind? I can be watching a show and the player repeats a segment. Only last a couple f seconds but its a bit like an old record sticking.

          1 vote
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            Issue  ·  2 comments  ·  PC/Mac  ·  Admin →
          • aspect ratio wrong

            how do you adjust aspect ratio?

            7 votes
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            • Itv hub on 13" android tablet

              Cannot download itv hub on 13 " hannespree hannespad tablet

              1 vote
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              • rubbish site

                I cannot enter my dob

                1 vote
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                  Issue  ·  1 comment  ·  Admin →
                • Get the programs to play without jumping constantly

                  Get the people from Netflix or Amazon video or You Tube or the BBC to write a program that actually lets you stream programs so that you can watch them without it jumping all the time (I can watch other video streaming things - I only have problems with ITV player!)

                  1 vote
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                    Issue  ·  4 comments  ·  Feature Requests  ·  Admin →
                  • The x factor

                    Citv and music and itv

                    0 votes
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                      Issue  ·  1 comment  ·  Admin →
                    • password

                      When I type in my postcode I now have to enter my email address and password - well I can;t remember the dam password, so now I can't watch the live show I logged in for. My computer remembered my password so I could sign in but now you;re asking for it all again and it's now not automatic on my computer. This is very irritating. I can;t find a "forgotten your password button' I am beginning to hate this website. Please help.

                      1 vote
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                        Issue  ·  1 comment  ·  Admin →
                      • Let Americans get itv hub. Please!!??

                        I don't have cable, and I really want to watch Britains Got Talent. I was going to download the itv hub app, and it said "this app is not available in your country".

                        3 votes
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                          Issue  ·  0 comments  ·  Admin →
                        • 1 vote
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                            Issue  ·  0 comments  ·  Admin →
                          • 1 vote
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                              Issue  ·  0 comments  ·  Admin →
                            • Would like the programmes to actually work/download

                              Have tried to watch Monday's 8:30pm episode of Coronation Street, but the programme keeps dropping out. Plenty of ads leading up to the programme, but no programme!

                              1 vote
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                                Issue  ·  0 comments  ·  YouView/Freesat  ·  Admin →
                              • let people log in

                                i cant log in to your site everytime i try to in freezes and does nothing

                                1 vote
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                                  Issue  ·  0 comments  ·  Content Issues  ·  Admin →
                                • Stopping adverts overlapping programes.

                                  It could be vastly improved if instead of spending no doubt vast sums of money changing the look of ITV Player you did something about the fact that adverts in the breaks play over the recommencement of the programme, therefore missing huge sections of the programme.

                                  15 votes
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                                    Issue  ·  8 comments  ·  Content Issues  ·  Admin →
                                  • 1 vote
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                                    • 1 vote
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                                        Issue  ·  0 comments  ·  Admin →
                                      • white page

                                        won't let me watch it has enabled cookies but it just comes up with a white box

                                        1 vote
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                                          Issue  ·  0 comments  ·  Admin →
                                        • Get it fixed? Apologies just a joke....

                                          Old windows 7 pc crashed - using older pc - problems finding where to sign it using XP?

                                          1 vote
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                                            Issue  ·  0 comments  ·  Admin →
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