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This forum is for IDEAS ONLY. For any product issues please contact itvhubhelp@itv.com

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  1. Allow me to sign in

    When I entered my password the screen dimmed and nothing happened

    50 votes
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    • Stopping adverts overlapping programes.

      It could be vastly improved if instead of spending no doubt vast sums of money changing the look of ITV Player you did something about the fact that adverts in the breaks play over the recommencement of the programme, therefore missing huge sections of the programme.

      15 votes
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        Issue  ·  8 comments  ·  Content Issues  ·  Admin →
      • i cant watch anything

        it doesnt work... pls can we have the old one back

        12 votes
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        • ad block software

          When it comes to the advert break the page says "ad block software detected". Adblock plus is disabled on itv.com. Why is this still doing this??? I'm not going to uninstall it. Disabling it should be enough!

          10 votes
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            Issue  ·  68 comments  ·  Admin →
          • web site ****.

            try checking why your new web site keeps crashing
            and won't let me in.!!!!!!!

            9 votes
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            • don't show older shows so distorted

              i was trying to watch touch of frost, but the picture was so distorted it was unpleasant to look at.

              7 votes
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              • aspect ratio wrong

                how do you adjust aspect ratio?

                7 votes
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                • Fix the picture of The Professionals

                  The picture is all distorted. They are all little fat people. Please fix it asap! Thanks.

                  6 votes
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                    Issue  ·  9 comments  ·  Other  ·  Admin →
                  • unable to log in

                    unable to log in

                    6 votes
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                    • Adverts

                      Is it possible that when your trying to skip through a programme to get to the last bit you saw on tv, that you don't have to watch several sets of adverts back to back because your skipping through the show...

                      6 votes
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                      • Problem w playing video

                        Unable to play video

                        4 votes
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                          Hi

                          Thanks for your message. Please could you give us some details about the issues you are experiencing? Are you seeing any error messages?

                          Thanks

                        • sort out the adds

                          total black screen long delays between adds. poor applications

                          4 votes
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                          • 4 votes
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                            • 4 votes
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                              • 4 votes
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                                  Issue  ·  0 comments  ·  Admin →
                                • Can not get. Programme

                                  No programme

                                  4 votes
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                                    Hi

                                    Would you be able to give us some more information so we can look into this for you. Are you getting any error messages?

                                    Thanks

                                  • Let Americans get itv hub. Please!!??

                                    I don't have cable, and I really want to watch Britains Got Talent. I was going to download the itv hub app, and it said "this app is not available in your country".

                                    3 votes
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                                      Issue  ·  0 comments  ·  Admin →
                                    • cant sign in

                                      cant sign or register , tried help suggested no help covering this subject

                                      3 votes
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                                        Issue  ·  0 comments  ·  Admin →
                                      • Same content across all platforms

                                        You make it possible to watch all shows (like RHONY) on a computer AND on tablets and phones via the itv app. Seems kinda strange that I'm directed to watch something through the app but then once the app opens I'm told that the video is unavailable.

                                        3 votes
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                                        • Rubbish!

                                          I can't watch what i want to on my ipad despite downloading the app! Rubbish service! Nothing like BBC iplayer or CLIC or All4!

                                          2 votes
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                                            1 comment  ·  Admin →
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