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  1. Chromecast Support

    I love the itv hub but it doesn't allow Chromecast support please add it as we cannot watch our itv shows on the big screen

    3,266 votes
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      Hi there,

      We wanted to let you know that Chromecast is now supported in the ITV Hub Apple & Android apps, desktop Chrome Browsers will follow early next year.

      We hope that you enjoy, please do let us know if you have any feedback.

      Kind regards
      ITV Hub Team

    • Hi I'm having trouble with the app it keeps saying 'sorry something went wrong try again

      It keeps saying sorry something went wrong please try again!
      I have tried choosing different programmes and re installing it also tried it on my tablet and still no joy. Can you sort it out please!

      3 votes
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      • Complaints

        This is the most appalling service. I have been trying to find downton abbey for two hours and i can,t find the latest episode anywhere. It ka appalling and awful and they mist be. Having a lugh.

        1 vote
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        • Registration

          I do not think it necessary to have an ITV account to be allowed to watch programmes. I wish to catch up on a programme I missed last night and find it ridiculous that I must register. BBC iPlayer don't make you register, you can freely watch shows you've missed. It's absolutely out of the question - why should I provide personal details and create an account to watch a programme I would have otherwise been able to watch on television without any of this hassle. In my opinion, you're going to lose viewers. I have the app, surely that's…

          6 votes
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            Hi Lola!

            Thanks so much for getting in touch and sharing your thoughts.

            We do understand how some viewers may not be keen to register with us but doing so can benefit your viewing experience.

            There are a few reasons why we ask for your details. One of them is so that we can share with you some extra-special stuff like premieres and box sets that we think you’ll love, because we know that you like drama, for example.

            Another is that we need to know where you’re located in order to be able to show you the correct programming for your region. This is because ITV programming is broken up across the nations, and why viewers in Wales have different news shows to viewers in Yorkshire.

            We hope you’ll still enjoy all of your favourite shows on the app. Do get in touch again if you have more comments…

          • 1 vote
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            • AirPlay will not function on ITV Player with latest iOS software on Ipad and Apple TV

              AirPlay will not function on ITV Player with latest iOS software on Ipad and Apple TV. This seems to be an issue with the ITV Player existing IOS app which may just need updating for the current iOS sofware. Can the tech guys confirm when a fix will be made please.

              1 vote
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                completed  ·  54 comments  ·  Admin →
              • I can't watch shows on the website on my mobile

                I can't watch shows on the website it just keeps telling me to get the app but I don't want the app because it sucks. Please fix it

                20 votes
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                  completed  ·  31 comments  ·  Admin →
                • m

                  make itv player easier to access l have no probem getting to watch bbc player without registering I have registered with itv player but now there asking me to register again its ridiculous now it wont accept my e mail or password and now im confused with it all

                  1 vote
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                  • PASSWORD RESET

                    I have an account, but forgot my password so ITV Said they would send me a reset password via Email I checked my email and it wasn't there. I have tried a various amount of times and it still not there.

                    2 votes
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                    • 2,162 votes
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                        Hi there,

                        We wanted to let you know that downloads are now supported with the ITV Hub+ subscription service on Apple phones and tablets

                        We hope that you enjoy, please do let us know if you have any feedback.

                        Kind regards
                        ITV Hub Team

                      • Fire TV support

                        Add itv player support for Amazon Fire TV there is already an stv app so surely itv player would be compatible.

                        28 votes
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                        • Ability to resume episode where you were last watching

                          The old itvplayer allowed the option to resume an episode you were previously watching or play from the start. This didn't come up today on an episode of a show I started yesterday, and was annoying.

                          241 votes
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                          • Unsubscribe or removing programs

                            When I cluck remove to remove a program it doesn't work. So I've tried to remove X factor lots of times but I can't. It goes to some webpage that is blank. Initially I thought I was removed but I keep getting emails that are now annoying.

                            Can you remove me 9609905@gmail.com from X factor in fact all ITV emails.
                            Thanks

                            1 vote
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                            • Email & Password issues

                              Receiving emails a day after items appeared on tv
                              --
                              CANT REGISTER BECAUSE YOU DO NOT RECOGNISE A AOL EMAIL ADDRESS
                              --

                              5 votes
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                              • 1 vote
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                                  completed  ·  3 comments  ·  Accessibility  ·  Admin →
                                • 1 vote
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                                    5 comments  ·  PC/Mac  ·  Admin →

                                    Hi Pete,

                                    The adverts during our shows are there to help pay for the creation of the shows that you love and to make sure that we can keep ITV Player as a free service.

                                    In addition, we want to make sure our service is similar to watching “real” telly, where ads are shown at regular intervals during a show.

                                    Thanks for your feedback!

                                  • screen rotation

                                    Allow screen rotation so tablets in landscape mode can view naturally.

                                    23 votes
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                                      Good news everyone – we’ve been doing some development work on landscape viewing. It’ll be available for you in the next release. Watch this space!

                                    • ITV Encore Please

                                      Please provide support for ITV Encore. As this is a pay channel we should be able to sign in with our TV provider similar to how ABC go works in america.

                                      3 votes
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                                        1 comment  ·  Admin →

                                        Hi

                                        As ITV Encore is currently only available to Sky customers, the programmes broadcast on ITV Encore are not available for catch up or accessed via ITV Player, only Sky.

                                        Thanks

                                      • 1 vote
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                                        • Make broadchurch available to watch on catch up

                                          Make broadchurch available to watch on catch up

                                          1 vote
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