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  1. SD/HD Viewing Options

    I'm sure it's been requested or suggested many times before, but one thing that lets this app down is the resolution. I watch this on the TV in my lounge via iOS/Apple TV. It's a 50" TV so at a larger size, quality of the image becomes important-much the same way higher reclusion is better for photos.

    I often find that the enjoyability of a program (especially if it's a lengthy show) is spoils because of the standard definition.

    I appreciate that not every bodies internet speeds are capable of streaming in HD, nor do I assume that everyone wants…

    690 votes
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    • ITV Hub For TV App Store

      I was hoping that ITV Hub would be on the New  TV App Store (TVos) to watch in HD on the big screen instead of having to use AirPlay from my iPhone. Would you add this?

      2,251 votes
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      • ITV Hub support for Playstation 4

        Allow users of PS4 to be able to watch great itv programming

        1,738 votes
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        • 23 votes
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            Hi Carlos,

            Thanks for your comment.

            ITV Player asks users to register so we can attempt to improve their experience. For example, we may be able to show you more relevant advertising, which in turn helps us to keep our service free-to-use.

            When you have an account with us, you will also be able to keep track of what you’ve watched. If you tick “Remember me” when you sign in, we’ll make sure you’re always signed in to ITV Player for your convenience.

            Thanks again,

            Catherine

          • Delay in watching live TV

            When I've been watching I'm a celebrity and I'm a little late starting the programme I start it yet it makes me sit through adverts before the show starts live. Therefore I miss minutes of the live show. Why can't it take me to the show straightaway on ITV player. If I switch the TV on it starts the programme straightaway doesn't make me sit through the ads then start it. On BBC iplayer you can restart the programme if you don't catch it from the start why can't you do that?

            8 votes
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            • buffering

              your new site has exactly the same problems as your old site, cpnstant buffering adverts playing one over top of the other or just a blank screen don't tell me to clear my history either because this is not a user problem I recently bought a new computer and one of the first things I did was to test your site and all the same old problems occurred, do you guys know how many sites are on the internet complaining about your player

              45 votes
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                under review  ·  53 comments  ·  Other  ·  Admin →
              • Get the video working, as you only get sound through Apple TV.

                At present ITV player doesn't work through Apple TV. You get the sound, but no picture.

                I think it would be a good idea to fix this.

                28 votes
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                • I have a smart tv that has catch up, itv is the only channel that you can't pause, stop, rewind, forward etc, why?

                  I have catch up tv on my Panasonic smart tv, I can pause, rewind , stop a program etc if I need to on all the other catch up channels, but not itv player. Not convenient if you miss a bit of the program you're watching as you have to start from the beginning! why doesn't itv player provide this facility?

                  6 votes
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                    Hello Anna,

                    Thanks for your message.

                    I’m afraid that we are running an older ITV Player app via Freesat on Panasonic smart TVs. This version of the app has limited functionality in comparison to our service on other devices. There is a chance that, in the future, we may decide to make improvements to the experience on Panasonic TVs.

                    We will pass on your feedback to the relevant team.

                    Thanks again,

                    The ITV Player team

                  • Have automatic play of next episode as an option in personal settings

                    It frustrates me that I have to stop the player from automatically playing the next episode rather than having the option to turn this feature off.
                    I would prefer to choose if I would like the next episode played or not.

                    20 votes
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                    • Rewind live shows

                      You need to upload the video much quicker and if your watching live and you miss some of it you should be able to rewind the video

                      714 votes
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                      • Allow iPad app to use airplay

                        Most videos on iPad can be displayed on a tv from the iPad using Airplay. Using the itv app no facility is provided.

                        235 votes
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                        • Regional ITV news to ITV player, so you can view any region you

                          Would it be possible to have all the regions, regional News able to be viewed on ITV Player like you can on the BBC, it's always interesting watching regional news and not always able to watch it when it's on ITV so it it to appear on the ITV Player then you can pick and choose to watch other regions too like you can on the BBC, as find some regional stories interesting and you get a different view around the country ?
                          --
                          Can we have ability to select region for live viewing of news? The ITV News App…

                          199 votes
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                          • Background running

                            Can the app run in the background without having to use mirroring? The bbc iPlayer does this fine so it must be technically possible.
                            For info I am streaming itv from my iPhone through Apple TV.
                            Many thanks
                            Julie

                            33 votes
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                              3 comments  ·  iPad/iPhone  ·  Admin →

                              Thanks for your comment. We understand that it would be useful for the app to run in the background when using AirPlay. This is now under review and our team will be looking at how we can develop this idea and bring it into the app for our users.

                            • How about stopping programs freezing up totally during an interactive advert?

                              Just make it work! Will I ever see the end of this program?
                              --
                              They hang do not work why not use Google idea. If you don't want the add after a few seconds dump it. They make billions why is that they have never put in the public faces forcing to watch junk adds.
                              --
                              In event of poor bandwith reception I can watch program without buffering but interactive ads can take a minute or more to load, and sometimes commercial audio will continue after program re-starts without ever showing ad visuals at all!

                              131 votes
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                              • Support Android TV 5.0

                                Android TV is growing faster than ever this this, with Android TV Boxes becoming more popular and many TV manufacturers using Android TV, ITV Player would be a great bonus. As well as increasing your viewership.

                                43 votes
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                                  Hi Tyler,

                                  Thanks so much for your comment.

                                  It’s really interesting for us to learn which platforms and devices are important to our users. We’re always reviewing our plans and making sure that ITV Player is available to reach as many of our users as possible in the way that suits them best.

                                  We’ll keep you updated should we plan to launch an app on Android TV.

                                  Many thanks,

                                  The ITV Player team

                                • 86 votes
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                                    Hello Michael,

                                    Thanks for your message.

                                    I’m afraid that the ITV Player app isn’t currently available on Sony smart TVs. However, if you have a Freesat or YouView box you will be able to access our service.

                                    We are always looking to expand our services so there is a chance that ITV Player will be available on Sony TVs in the future.

                                    Thanks again,

                                    The ITV Player team

                                  • ITV Hub Premium for Amazon Fire TV Stick

                                    As ITV Hub Premium is available for Apple IOS, could this be available for Amazon Fire TV Stick.

                                    3 votes
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                                    • Have a difinitive time that a program can be accessed after broadcast on your catch up service.

                                      When a program has been broadcast it appears there can be a delay of between 5 minutes and 10 hours before it becomes available to be viewed on the catch up service. This can be VERY frustrating if you're waiting to view it. Why not have a standard delay or at least post the time when it will be available, rather than just say 'Coming Soon'?

                                      10 votes
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                                        4 comments  ·  Other  ·  Admin →

                                        Hello Simon,

                                        Thanks for your message.

                                        We think that rather than add a standard delay to all shows, we’d like to get the videos up as quickly as we possibly can on all our different platforms and devices. It’s faster and easier to do this on some platforms than others, but our aim is for speed and quality of programme delivery.

                                        Generally, you’ll find that our website on PC/Mac tends to receive shows the fastest.

                                        We are constantly striving to improve our video delivery times to make ITV Player as instant as we’d all love it be.

                                        Thanks :)

                                      • Improved Roku/NOW TV App

                                        It would be great to see the Roku version of ITV Hub more like the IPhone/IPad version. Where ALL content can be navigated to from the main menu (like every other app I have on my Roku - Netflix, NOW TV, Amazon Prime, BBC Iplayer etc.). I would also like to have the option to pay £3.99 to remove adverts.

                                        --
                                        it's really annoying that I currently have to open the latest episode of Coronation Street. Wait for the adverts to finish to let the credits roll. To then press pause and look at previous episodes.
                                        You can do this…

                                        148 votes
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                                        • Subtitle placement on screen

                                          As a subtitle user, I notice that subtitles obscur onscreen information; whilst watching 'The Unforgotten' a piece of text was hidden by the subtitles; I think it may have been a 'clue' as to where the story was going - a palce of some sort?

                                          7 votes
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                                            1 comment  ·  Admin →
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